"Elevate Your Style – Luxury Redefined by Opul Exo."

At Opul Exo, your satisfaction is our priority. We stand by the quality of our products and aim to ensure a hassle-free shopping experience. That’s why we offer a 14-day Return and Replacement Policy for your convenience.

How It Works:

  1. Eligibility:
    • Items must be returned within 14 days of delivery.
    • Products must be unused, in their original condition, and in the original packaging with all tags intact.
  2. Reasons for Return or Replacement:
    • Received a damaged or defective product.
    • Received the wrong product or size.
    • Product doesn’t match the description provided.
  3. What You Need to Do:
    • Contact us at Admin@OpulExo.com or call us at 0314-4122956 within 14 days of receiving your order.
    • Provide your order details, reason for the return, and supporting photos if applicable.
  4. Processing Your Return:
    • Once your return request is approved, we will guide you on how to send the product back to us.
    • After we receive and inspect the item, you can choose between:
      • A replacement for the same product.
      • A refund as per our policy.

Important Notes:

  • Returns that do not meet the above conditions may not be accepted.
  • Refunds or replacements will be processed within 7-10 business days after the product is received and inspected.
  • Shipping charges (if any) are non-refundable unless the return is due to our error.

We’re committed to making your shopping experience delightful. For any questions or assistance, feel free to contact us anytime.

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